FAQ

Below you will find some of our most Frequently Asked Questions. We will continue to expand this section as we answer more support queries. If you are not able to find your answer here, please fill out our support form. You should also have received the How To file in PDF format with your plugin files, but for those of you not sure where it is we have attached it, along with a How To video, after the FAQ list.

1. Is this a free plugin?

No, ZipDirector is a premium WordPress plugin.

2. Where can I purchase a copy?

You can purchase a copy here. You will need a Paypal account.

3. When will the plugin be delivered?

Instantly. As soon as the payment is successful you will receive an e-mail with the download link.

4. Do you offer any kind of guarantee?

Yes, we offer a 60-day no questions asked money back guarantee.

5. Do you offer support?

Yes, the plugin comes with full installation guide and if you can’t figure something out, or need to report a bug, you can use our support form and we will get back to you within 24 hours on week days, usually much quicker.

6. I lost the plugin files, can I download it again?

Yes, you will have to find the original e-mail you used when you bought the plugin, which has the download link. If you can’t find the e-mail please send  a message to support.

7. How do I install the plugin?

Please see the “How To” pdf inside your plugin folder.

8. What payment methods do you accept?

We currently accept Debit and Credit card payments.
9. Do you provide updates?

Yes, we hope to push out plugin updates with new features and bug fixes every few weeks. We will report it on our blog as well as notify members via e-mail.

10. Do you have an affiliate program?

Yes we do! Please see this page.

How To :

The PDF :

  ZipDirector How To (427.1 KiB, 1,327 hits)


The Video :